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Shipping Policy

Most items are processed and shipped within 1 or 2 business days of cleared payment.
Many ship same days for your convenience! This excludes weekends and holidays.
All shipments will have delivery confirmation, which will be provided to all customers via email upon shipment.
All shipments where tracking status is deemed "delivered" will serve as proof of delivery. KayZ Pro is not responsible for lost or stolen claims once proof of delivery is confirmed. Tampering with the mail is a FEDERAL OFFENSE. If you feel your mail was stolen please report it immediately to your local station.
Please ensure the shipping address provided to us is correct and complete. The most common reason for an undeliverable shipment is that the apartment or suite # has been omitted. Re-shipped items will be subject to a re-ship fee. We won't refund or take responsibility if the customer doesn't receive the item due to missing information or incorrect shipping address.


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